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		<channel><title>[Helpdesk] Most Popular Articles</title><link>http://ringnebula.net/helpdesk/rss/kb/most_popular</link><description></description><item><title>Keyboard Shortcuts - save time by avoiding your mouse</title><description>To highlight text: Hold shift and use the arrow keys to move the highlighted area.

To copy: Ctrl+C

To paste: Ctrl+V

To cut: Ctrl+X

To print: Ctrl+P

To select all: Ctrl+A

To open the start menu: click the "windows key" if you have one between Ctrl and Alt

To navigate between open windows: Hold Alt and press tab through each open window.

To minimize all windows: Win+D

More to come</description><link>http://ringnebula.net/helpdesk/kb/article/4</link><pubDate>Fri, 21 May 2010 23:33:27 GMT</pubDate><guid isPermaLink="false">a5361584e191af2761ea24eb2f51e447</guid></item><item><title>Virus/Malware Removal - First Steps</title><description>If you think your computer might be infected follow the steps below to begin (and maybe even complete) the cleanup process.

..... to be continued</description><link>http://ringnebula.net/helpdesk/kb/article/3</link><pubDate>Fri, 21 May 2010 23:25:57 GMT</pubDate><guid isPermaLink="false">0bfe2be75bc7bf996391ecc05bf4a67b</guid></item><item><title>Connecting to a network printer</title><description>If your companies network is Windows based, the following procedure is usually all it takes to connect to a shared printer:

1. Click Start -&gt; Network or Network Places.  If you don't see this click on Start -&gt; Computer and you will typically see network in the left pane of the explorer window.

2. Browse the computers listed until you find the computer with sharing the printer that you would like to connect to.

3. Right-click on the shared printer and click "Connect".  If a window pops up asking you to confirm that you want to install the software from another computer click yes.

If you don't receive an error message the printer has been successfully installed on your computer and is now ready for use.</description><link>http://ringnebula.net/helpdesk/kb/article/2</link><pubDate>Fri, 21 May 2010 23:20:56 GMT</pubDate><guid isPermaLink="false">5fd134caa66bbb297b408e416873e35a</guid></item></channel></rss>
